Standard shipping takes 5-7 business days. Expedited shipping options are available at checkout.
Shipping Policy
Last Updated: 2/25/2025
At Bright Moons, we are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below to understand how we handle order fulfillment and delivery.
📦 Order Processing
- All orders are processed within 2 business days after receiving payment confirmation.
- Orders are shipped directly from our warehouse and handed over to trusted courier partners.
- Orders are not shipped on weekends or holidays. Any orders placed during these times will be processed on the next business day.
🚚 Shipping Carriers & Methods
We ship our orders through trusted courier services, including FedEx and UPS. The shipping method will be selected based on availability and destination.
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Domestic & International Shipping:
- Shipping rates are determined based on the courier’s pricing policies and contracts with Shopify.
- The exact shipping cost will be calculated at checkout based on your location and selected courier.
🌍 Estimated Delivery Times
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Standard Shipping: 3-6Days
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Express Shipping: 2-3Days
- Delivery times may vary based on location, courier service, and any unforeseen circumstances (such as weather delays or customs processing for international orders).
💰 Shipping Costs & Free Shipping Offer
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Orders below $100: Shipping fees are calculated at checkout based on your selected shipping method, order weight, and destination.
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Orders of $100 or more: Enjoy FREE shipping! We will cover your shipping costs if your total order value reaches $100 or more before taxes and discounts.
- Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.
📦 Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your shipment directly on the courier’s website (FedEx, UPS) using the tracking link provided.
📍 Incorrect Address & Undeliverable Packages
- Please ensure your shipping address is accurate at checkout.
- If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
❓ Need Help?
If you have any questions or concerns regarding your shipment, please contact our support team at[ info@brightmoonsco.com] or via our Contact information page.
Thank you for shopping with Bright Moons! 🚀
