FAQ
Q: What is your return policy? A: We accept returns within 30 days of receipt. Items must be unworn, unwashed, and in their original condition. For more details, visit our Refunds & Exchanges page.
Q: How long does shipping take? A: Standard shipping takes 5-7 business days. Expedited shipping options are available at checkout.
Q: Can I track my order? A: Yes! Once your order ships, you'll receive a tracking number via email.
Q: Do you offer international shipping? A: Currently, we only ship within the United States.
Q: How can I contact customer service? A: For any inquiries, please email us at info@brightmoonsco.com
Q: Do you offer wholesale? A: Yes. Brightmoons partners with approved boutiques and retailers across the United States. Wholesale purchasing is available through verified channels including Faire and FashionGo.
Q: How can I become a retail partner? A: Retailers interested in carrying Brightmoons products can connect with us through our verified wholesale channels on Faire and FashionGo, or contact us directly for partnership inquiries.
Q: Do you work with boutiques and independent retailers? A: Yes. Brightmoons works with select boutiques, menswear retailers, and online stores looking for premium smart casual apparel with flexible purchasing options.
Q: What type of products does Brightmoons specialize in? A: Brightmoons specializes in premium men's smart casual apparel including mercerized cotton polos, premium shirts, chinos, jackets, and elevated everyday menswear designed for modern professionals.
Q: Who is Brightmoons designed for? A: Brightmoons is designed for modern men seeking premium quality, timeless style, and confident everyday wear suitable for business casual and smart casual lifestyles.