Shipping Policy

Thank you for shopping with Brightmoons.

Order Processing

Orders are typically processed within 3–4 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

We currently ship within the United States.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: Available at checkout when applicable

Delivery times are estimates and may vary depending on carrier performance, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active.

Shipping Charges

Shipping costs are calculated at checkout unless a free shipping promotion is being offered.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us at info@brightmoonsco.com and we will assist you in working with the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if a package is returned due to an incorrect address.

Contact Us

For any shipping-related questions, please contact:

Brightmoons
Email: info@brightmoonsco.com